{"id":7599,"date":"2022-08-15T14:12:51","date_gmt":"2022-08-15T11:12:51","guid":{"rendered":"https:\/\/alaturidevoi.ro\/?p=7599"},"modified":"2024-07-18T19:15:40","modified_gmt":"2024-07-18T16:15:40","slug":"work-integration-social-enterprises-10-case-studies-from-eu","status":"publish","type":"post","link":"https:\/\/alaturidevoi.ro\/en\/work-integration-social-enterprises-10-case-studies-from-eu\/","title":{"rendered":"Work integration social enterprises: 10 case studies from EU"},"content":{"rendered":"\n<p><em>The good practices are available. Discover examples of WISEs working for the development of digital skills from all over Europe!<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Smart assistive\nAugmented Reality work and training stations<\/h3>\n\n\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Belgium<\/p>\n\n\n\n<p><strong>Start date<\/strong>: 2017 <\/p>\n\n\n\n<p><strong>Status: <\/strong>active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: 1. vulnerable groups (i.e., people with a (work)\ndisability, <\/p>\n\n\n\n<p>people with a\ntemporary or structural (work) limitation, etc.); <\/p>\n\n\n\n<p>2. associations,\ncompanies, governments and third parties who employ,<\/p>\n\n\n\n<p>guide, train and\nsupport these groups&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/p>\n\n\n\n<p><strong>Funded by<\/strong>: Lichtwerk&#8217;s own funding; governmental subsidy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp; <em>Contacts<\/em><\/p>\n\n\n\n<p>Lieven\nBossuyt&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n&nbsp;&nbsp;Lieven.Bossuyt@lichtwerk.io&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttp:\/\/www.lichtwerk.io\n<\/div><\/figure>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE\nPRACTICE<\/strong><\/p>\n\n\n\n<p>Lichtwerk&#8217;s\ngoal is to create an inclusive labour market so that people with disabilities\nand other individuals with a certain distance to the labour market have access\nto paid employment. To achieve this, Lichtwerk provides smart assistive\nAugmented Reality work and training stations, powered by LightGuide AR\nsoftware. The solution offers \u201ccognitive support\u201d through the projection of\ndigital work instructions on any work surface, providing operators with visual\nguidance, feedback and confirmation. This helps them to better learn new\ncomplex processes. The solution replaces written and oral work instructions\nwith an intuitive and intelligent guidance programme that complies with the\nhighest quality standards and makes the workspace safer and more inclusive. The\nassistive technologies provided by Lichtwerk can be used as permanent support,\nbut also for (re) training and educational purposes.<\/p>\n\n\n\n<p>This\nsolution has so far been installed in social enterprises, conventional\nmanufacturing companies, schools and training centres.<\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL\nAPPROACH<\/strong><\/p>\n\n\n\n<p>Lichtwerk\ndevelops and implements custom-made LightGuide AR solutions in co-creation with\nthe operators (workers with support needs) and the supporters (job coaches,\ntutors, occupational therapists, etc.). <\/p>\n\n\n\n<p>The\npractice is delivered by following a &#8220;Think &amp; Design \u2013 Build &amp;\nImplement \u2013 Maintain &amp; Improve&#8221; approach, developed around the three following\nphases:<\/p>\n\n\n\n<p><strong>1. &#8220;Think &amp; Design&#8221;<\/strong><\/p>\n\n\n\n<p>In\nthis preliminary phase, behavioural analysis (tasks to be performed\/skills and\nneeds of people doing the jobs), scope refinement, final scope definition and\nimpact calculation are the key activities. The aim is to provide the organisation\nbenefitting from the practice with transparent insight into the specific added\nvalue of smart assistive LightGuide AR work and training stations, both on\npeople (e.g., positive impact on their well-being, autonomy, proficiency level\nand skills development) and on business level (e.g., positive impact on product\nquality and overall work floor efficiency and productivity). In this phase, all\nexpertise of all partners and the different groups of people involved (workers\nwith support needs or job seekers and their supporters) is brought together in\norder to define, refine and document the needs, approach and estimated\noutcomes.<\/p>\n\n\n\n<p><strong>2. &#8220;Build &amp; Implement&#8221;<\/strong><\/p>\n\n\n\n<p>During\nthis implementation phase, the smart assistive LightGuide AR work and training\nstations are configured, tested and installed at the customer&#8217;s premises. The\nsupporters get extensive training on how to create and improve existing and new\ndigital work instructions. <\/p>\n\n\n\n<p><strong>3. &#8220;Maintain &amp; Improve&#8221;<\/strong><\/p>\n\n\n\n<p>Once\nthe smart assistive AR work and training stations have been installed, a lot of\ndata is collected and analysed. This information is continuously used to\nimprove and support workers, their supporters and enablers, the processes and\nthe products. <\/p>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED\n<\/strong><\/p>\n\n\n\n<p>The technology is used for training, retraining (e.g.,\nafter a long period of absence, illness) or for permanent support to people who\nare in need of support. The training stations are especially suited for\nindustrial tasks (assembly) or logistical tasks.<\/p>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>The\ninnovation of the practice lies in its &#8220;Go Digital, Stay Human&#8221;\napproach, which aims at making work feasible and manageable for every employee\nor job seeker. Moreover, the software used collects different data to monitor\nthe progress of the operator and capture his\/her needs, thus making the\nimplemented technology adaptable to each individual and each task.<\/p>\n\n\n\n<p>The\npractice has also received many awards as recognition of its innovative aspect.<\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp;\nSUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>The assistive technology has a positive impact on the\noperator&#8217;s well-being, minimising the stress experienced when learning or\nexecuting complex tasks. It also encourages workers to be more autonomous in\ntheir work. This technology contributes to a more inclusive labour market, as\nmore people with disabilities can find employment in social economy or conventional\nenterprises. . The implementation of LightGuide in educational settings\ncontributes to this inclusiveness since it makes the transition to the labour\nmarket easier.<\/p>\n\n\n\n<p>In order\nto guarantee the sustainability of the solution, Lichtwerk makes sure that the\ndigital work instructions and training stations offered to organisations can\nalways be adapted to new tasks and new employees. Moreover, by remaining\nupdated about new technologies and market changes, Lichtwerk is able to\nanticipate future needs and adapt its services accordingly. Lichtwerk is also looking\nto expand its activities by working with international partners to reach more\ncustomers and push for more diversity across the economy.<\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><\/tr><tr><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<h3 class=\"wp-block-heading\">2. ABZ*Digi-Caf\u00e9s<\/h3>\n\n\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Vienna, Lower Austria, Burgenland, Vorarlberg<\/p>\n\n\n\n<p><strong>Start date<\/strong>: August 2020<\/p>\n\n\n\n<p><strong>Status:<\/strong> Digi caf\u00e8s have been implemented and finalised,\nhowever the practice can be replicated everytime new training needs emerge<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: All <a>ABZ*AUSTRIA <\/a>employees\n+ course participants and women in ABZ* counselling service <\/p>\n\n\n\n<p><strong>Funded by<\/strong>: ABZ*AUSTRIA\u2019s own funds (obtained through project\nassignments)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/p>\n\n\n\n<p>&nbsp;<em>Contacts<\/em><\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Daniela Schallert<\/p>\n\n\n\n<p>abz-austria@abz-austria.at<\/p>\n\n\n\n<p>www.abzaustria.at<\/p>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>ABZ*AUSTRIA&nbsp;is\na non-profit women\u2019s organisation that has been devoted to promote the equality\nof men and women on the Austrian labour market ever since it was founded in\n1992.&nbsp;The practice of ABZ*Digi-Caf\u00e9s was developed in order to respond to\nthe changed framework conditions due to the Covid-19 situation and the\nresulting strong focus on digitization at work. The organisation decided to\nlaunch an internal digitization training initiative in 2020 to make sure all\nemployees were able to use the new digital tools for distance learning and\ndistance counselling that were made available. The most important part of the\ntraining consisted in the ABZ*Digi-Caf\u00e9s, during which employees could have\naccess to specific, uncomplicated and free training and peer-to-peer exchange\nabout digital tools. The idea was to ensure that no employee who did not yet\nknow the tool had to learn it all by herself. <\/p>\n\n\n\n<p>Over\n80 ABZ* employees were actively involved in the Digi-Caf\u00e9s and all 170\nemployees have access to the recordings. <\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL\nAPPROACH<\/strong><\/p>\n\n\n\n<p>The desire to discuss and learn about a digital tool\nis drawn from everyday practice in courses or in consulting.&nbsp; <\/p>\n\n\n\n<p>The\nfrequency of use of all digital tools is surveyed within the framework of the\nindividual projects and then communicated to the Digi-Team members. <\/p>\n\n\n\n<p>For\nevery training, the ABZ*Digitalisation Officer is responsible for coordinating\nthe topics, hosts and dates as well as sending out the invitation and\ndocumentation to the ABZ*Digi-Caf\u00e9. Employees can then decide whether the\ndigital tool presented is of their interest and if they want to take part in\nthe training. During the Digi-Caf\u00e9, which usually lasts 30-60 minutes, digital\ntools are explained and first steps are tried out. All information and links to\nthe tool presented, as well as the video recording of the input part of the\nABZ*Digi-Caf\u00e9, are made available to all employees so that they can have access\nto them at any time. Moreover, via a Digi-Caf\u00e9-Padlet, ABZ* employees can\nalways exchange information and ask colleagues new questions, which are\nanswered by experienced users of the respective digital tool. After the\ntraining, the ABZ* employees use the new digital tools in the ABZ* courses and\nin counselling, they train the participants in the use of these tools and expand\nthe possible uses through their applications. If further possibilities for\nusing a digital tool are found, the employees can in turn communicate this to\ntheir colleagues via ABZ*Padlet for the Digi-Caf\u00e9.&nbsp; <\/p>\n\n\n\n<p>All\nstaff members give regular feedback on their use of the digital tools. If more\nin-depth training on a specific tool is needed in a project, the Digi Team\nmembers can provide this training. <\/p>\n\n\n\n<p>Since\n2021, the ABZ*Digi-Caf\u00e9s have been held every two months.<\/p>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED <\/strong><\/p>\n\n\n\n<p>ABZ*Digi-Caf\u00e9\nemployees are trained on how to use specific digital tools. Selected examples\nof tools discussed so far include Trello, Edupad, Cryptpad, Scrumblr, Flinga,\nMindmeister, Oncoo, Padlet, Easyfeedback and Loom.<\/p>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>The\ninnovative aspect of the ABZ*Digi-Caf\u00e9 lies in the exchange of all employees\nvia Zoom, which allows all colleagues in all federal states to participate. The\nrelaxed atmosphere in the Digi-Caf\u00e9, which does not have to adhere to the\nguidelines of a course schedule, also contributes to the fact that many\nemployees use the Digi-Caf\u00e9s for further training. By making the recording\navailable to all colleagues, those who are prevented by appointments at the\ntime of the Digi-Caf\u00e9 can also learn about the contents of the training. Their\ncomments and suggestions can in turn be read later via our Digi-Caf\u00e9-Padlet. <\/p>\n\n\n\n<p>In\naddition, as a non-profit organization, ABZ*AUSTRIA has little to no budget for\nlarge-scale training and the chosen form of peer-to-peer training is cost-effective.\n<\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp; SUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>The\nability to use digital tools and to pass on how to use them has increased.\nInhibition thresholds in the use of digital tools are reduced. Moreover,\ndigital tools continue to be used in face-to-face training to bring\ndigitalisation closer to the course participants in the projects. Also,\nconstant care is taken to ensure that the newly acquired knowledge is\nmaintained by all ABZ* staff. <\/p>\n\n\n\n<p>The\nsustainability of the Digi-Caf\u00e9s is maintained through regular use of the\ndigital tools. The Digi-Team members always look into further possible uses of\nthe tools, continue to gather feedback on this from colleagues and surveys the\nneeds for further digital tools in the projects. <\/p>\n\n\n\n<p>Securing\nthe data and, thus, retaining the knowledge of the experts also plays an\nimportant role in sustainability. Knowledge should be quickly accessible and\neasy to understand in order to be used easily by each colleague. <\/p>\n\n\n\n<p>Furthermore,\nsince no travel is required to participate in a Digi-Caf\u00e9, the practice results\nto be sustainable also from an ecological perspective. <\/p>\n\n\n\n<p>Lastly,\ndue to the low cost of implementing the training program and the high added\nvalue for the employees, Digi-Caf\u00e9s are also economically sustainable.<\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><\/tr><tr><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<p><strong>&nbsp;<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">3. Online shadowing\npractise in Latvia<\/h3>\n\n\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Riga, Latvia<\/p>\n\n\n\n<p><strong>Start date<\/strong>: September 2021 <\/p>\n\n\n\n<p><strong>Status:<\/strong> active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: New workers &#8211; both from disadvantaged and not disadvantaged\ngroups<\/p>\n\n\n\n<p><strong>Funded by<\/strong>: Sonido\u2019s clients internal resources<\/p>\n\n\n\n<p>&nbsp;<em>Contacts<\/em>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n&nbsp;&nbsp;&nbsp;&nbsp;inga@sonido.lv<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.sonido.lv\/en\/\n<\/div><\/figure>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>Online Shadowing is a practice offered by\nSonido, a call centre whose employees are knowledgeable in a wide range of\nsubjects and industries. The aim of this solution is to practically show the\nspecifics of the call center work practice to new workers.&nbsp;The\nlatter are first offered a full understanding of the telework practice;\nafterwards, they are put together with more skilled workers so that they can\nfollow their work practices through the Zoom platform. Since most of the training\nis based on the e-platform, it is easier for new workers to understand the\npractice and gain skills through observing and \u201cshadowing\u201d other workers. Online\nShadowing is meant as the middle step to evaluating if the worker fits the\nposition. Mostly it is one hour-long session which is also recorded to be\nwatched afterward.&nbsp;<\/p>\n\n\n\n<p>Five people have been supported through this practice\nuntil now.<\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL\nAPPROACH<\/strong><\/p>\n\n\n\n<p>When a new worker starts the job, his\/her\nqualifications are checked and needs are identified. Based on this, Sonido\ndevelops the learning path of the person that needs to be trained. After an\ninitial theoretical explanation, the new worker is paired up with a more\nadvanced one, who is chosen based on the skills level of the trainee. The two\nworkers then connect through Zoom and the new worker starts following the other\none in performing the job.&nbsp; <\/p>\n\n\n\n<p>The progress of each participant is checked once the\nnew worker starts performing tasks on his\/her own.<\/p>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED\n<\/strong><\/p>\n\n\n\n<p>Online shadowing allows workers to gain all the\npractical skills they need to perform their job.<\/p>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>The\ninnovation of this solution consists in the practice of shadowing the actions\nof other workers through the Zoom platform. <\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp; SUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>Workers are more equipped with\npractical learning through observation and the following of the actions of\nother workers.&nbsp;<\/p>\n\n\n\n<p>The practice is sustainable as it\ndoes not require much extra costs for the companies that benefit from it.&nbsp;<\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><\/tr><tr><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<p><strong>&nbsp;<\/strong><br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Pilot MBO Praktijkleren\n\u2013 Roetz Bikes<\/h3>\n\n\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Amsterdam, The Netherlands&nbsp;<\/p>\n\n\n\n<p><strong>Start date<\/strong>: 2018<\/p>\n\n\n\n<p><strong>Status:<\/strong> active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: People with a distance to the labour market (e.g.,\npersons with intellectual and\/or learning disabilities; NEETs; people who have\nbeen unemployed for a long time; refugees\/asylum seekers)<\/p>\n\n\n\n<p><strong>Funded by<\/strong>: Perspectief op Werk (Job Perspectives)<\/p>\n\n\n\n<p><em>Contacts<\/em><\/p>\n\n\n\n<p><a href=\"mailto:info@roetz-bikes.com\">info@roetz-bikes.com<\/a><\/p>\n\n\n\n<p>www.roetz-bikes.com\/nl_NL\/ourstory<\/p>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>The pilot MBO Praktijkleren (practical learning) is a collaboration between\nvocational institutions (MBO), conventional companies, the Municipality of\nAmsterdam, sheltered workshops and the Dutch Employee Insurance Agency (UWV).\nThe aim is to offer workers with support needs the opportunity to learn professional\nskills at the workplace. People are provided with a very accessible way to\nobtain a basic qualification in growing sectors of technology, hospitality,\ngardening\/landscaping and healthcare. The skills are recognized by MBO and\nrewarded with a practical skills certificate. <\/p>\n\n\n\n<p>One of the companies offering\nthese types of apprenticeships is Roetz Bikes, a social enterprise that focuses\non participation and circular economy. In order to achieve this, the company\nreuses and recycles old bikes by employing and training workers with support\nneeds. At the bike factory, people learn and work in a safe environment. The\nobjective of the practical learning pilot is to create perspective and wage\nvalue for workers with support needs with the aim of offering them a paid position\nin bicycle service or beyond.<\/p>\n\n\n\n<p>In 2020, 79 people followed a learning trajectory at Roetz Bikes.<\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL APPROACH<\/strong><\/p>\n\n\n\n<p>The practice is delivered as an educational\ntrajectory. The\nneeds of each employee are evaluated within the framework of a personal\ndevelopment plan on the basis of which the training at the workplace is\ntailored. The progress is monitored by the job\ncoaches and the daily supervision is done by the workshop manager. Usually, a\nlearning trajectory at Roetz Fair Factory has a duration of six months, when\nworking 32 hours per week. This can be adjusted depending on the needs of each\nparticipant. After the trajectory, the person trained can start working at a\npotential employer (usually a bicycle company), where he\/she has a probationary\nperiod of 2 months. During that period, an assessment of whether such work can\nlead to long-term employment is carried out.<\/p>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED\n<\/strong><\/p>\n\n\n\n<p>Participants are trained to become experienced bicycle mechanics. Both\nsoft and technical skills are developed.<\/p>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>The pilot can be considered innovative\nbecause of the efforts put in it by all the stakeholders. The practice has been\nimproving the employability (with assistance) of people with a greater distance\nto the labour market offering them the opportunity to get a practical skills\ncertificate. Pilot\nMBO fixes a gap in the Dutch educational system and is able to reach a target\ngroup that otherwise would have been left out of the educational system.\nBecause of the focus on individual needs, it offers an approachable learning\nmethod for a large and diverse group of people.<\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp;\nSUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>People\nwith a distance to the labour market and in vulnerable positions that are\ntaking part in the training are able to gain the confidence and the experience\nto actively participate in the workforce. According to a yearly impact research\nconducted by Roetz, employees are very satisfied with the training and feel to\nbe more confident and increasingly able to work independently. Thanks to the\npractice, their technical knowledge and productivity have increased as well.&nbsp;<\/p>\n\n\n\n<p>To guarantee its sustainability in the following years, the pilot can\ncount on funding from the initiative Perspectief op Werk (Job Perspectives).\nFor this initiative, the Dutch ministry of Social Affairs and Employment has\nmade 2 million EUR available per designated region. The funding contains three\nelements: funding for the educational aspect, funding for the support at the\nworkplace and funding for the project management of the practice. The\nmunicipality and the Dutch Employee Insurance Agency are key partners in\nensuring the funding of the project management and the educational aspect.\nMoreover, all the stakeholders agree on the fact that the costs of the support\nat the workplace should not become the sole responsibility of the employers,\nsince this could endanger the willingness of employers to participate.\nTherefore, on a national level, they are working on subsidization to link these\npractical statement schemes to existing vocational educational funding.&nbsp;<\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><\/tr><tr><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<h3 class=\"wp-block-heading\">5. Digi+<\/h3>\n\n\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: St. P\u00f6lten, Austria<\/p>\n\n\n\n<p><strong>Start date<\/strong>: June 2020<\/p>\n\n\n\n<p><strong>Status: <\/strong>active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: workers with support needs and their supporters <\/p>\n\n\n\n<p><strong>Funded by<\/strong>: Arbeiterkammer (project Arbeit 4.0)<\/p>\n\n\n\n<p><em>Contacts<\/em><\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n&nbsp;&nbsp;&nbsp;Juergen Binder&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/p>\n\n\n\n<p>digiplus@arbeitplus.at\n<\/p>\n\n\n\n<figure class=\"wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-digi-werkzeugkiste\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"KYnm4seVhI\"><a href=\"https:\/\/werkzeugkiste.arbeitplus.at\/\">Startseite<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" src=\"https:\/\/werkzeugkiste.arbeitplus.at\/embed\/#?secret=JbZraMkZMC#?secret=KYnm4seVhI\" data-secret=\"KYnm4seVhI\" width=\"600\" height=\"338\" title=\"&#8222;Startseite&#8220; &#8212; Digi+ Werkzeugkiste\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>Digi+ consists of direct trainings in the field of\ndigitalization targeting workers with support needs and their supporters.\nStarted by Arbeit plus nieder\u00f6sterreich and the Ilse Arlt institute of the St.\nP\u00f6lten University of Applied Sciences to speed up the process of digitalization\nin social and integrative enterprises, the main objective of this practice is\nto ensure a better inclusion of people in the process of digital\ntransformation.&nbsp; <\/p>\n\n\n\n<p>Beneficiaries are trained on two\nmain topics:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>basics of computers and smartphones\n(what they are, how to operate them and what can be achieved by using them);<\/li><li>the Internet and how to use it safely\nto gain personal advantage. <\/li><\/ul>\n\n\n\n<p>So far, 54 supporters and 95 workers with support needs\nhave benefitted from this practice.<\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL APPROACH<\/strong><\/p>\n\n\n\n<p>Digi+ is implemented by using the\nfollowing approach:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>The needs of each participant are\nevaluated by the St. P\u00f6lten University of Applied Sciences. <\/li><li>Based on the evaluation carried out, a\nprocess of adaptation is applied, either through the trainer on the training\nitself, or through a website which determines the level of digital qualification.\n<\/li><li>Trainings are delivered at the\nworkplace. On one hand, content is delivered directly to the workers with\nsupport needs; on the other hand, their supporters are instructed on how to do\nthat (train the trainer). A website is also being developed to support the\nlearning process.&nbsp; <\/li><li>Progress of each participant is\nevaluated via personal tests in the trainings and quizzes on the website. <\/li><\/ol>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED\n<\/strong><\/p>\n\n\n\n<p>Digital skills. In particular, at the end of the\ntraining, the trainees are able to use devices and the Internet to: <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>stay in touch; <\/li><li>find jobs;<\/li><li>getting administrative things done\nfrom their home;<\/li><li>have fun in a safe way.<\/li><\/ol>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>The\ninnovation of the Digi+ practice lies in the personal contact between the\ntrainer and the worker combined with the use of the supporting digital website.<\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp;\nSUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>Thanks to this practice, beneficiaries can be more\neasily integrated into the labour market. Workers with support needs learn how\nto manage and use their e-mail addresses and how to find and use tools that can\nsupport them in finding suitable jobs. <\/p>\n\n\n\n<p>The\nsustainability of the practice is guaranteed by the training of the trainers,\nwho can support and educate new workers with support needs in the future.\nFurthermore, the website developed is barrier-free and can be therefore\naccessed and used by everyone. This will also allow replicating the practice in\nother contexts.<\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><\/tr><tr><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<h3 class=\"wp-block-heading\">6. Zero-Coercion educational package<\/h3>\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Ljubljana, Slovenia<\/p>\n\n\n\n<p><strong>Start date<\/strong>: 2021<\/p>\n\n\n\n<p><strong>Status:<\/strong> active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: Service users, family members, mental health<\/p>\n\n\n\n<p>professionals <\/p>\n\n\n\n<p><strong>Funded by<\/strong>: \u0160ENT own funds<\/p>\n\n\n\n<p><em>Contacts<\/em><\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Gregor Cotic&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/p>\n\n\n\n<p>gregor.cotic@sent.si<\/p>\n\n\n\n<p><a href=\"http:\/\/www.sent.si\">www.sent.si<\/a><\/p>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>The\nZero-Coercion educational package is a complex tool aimed at supporting service\nusers, their families and mental health professionals in overcoming mental\ncrises in a domestic environment. The practice has a strong digital aspect, as\nit relies on various apps, websites, video-calling software as well as a\ndedicated platform to be implemented. <\/p>\n\n\n\n<p>30 people have been supported through this practice.<\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL\nAPPROACH<\/strong><\/p>\n\n\n\n<p>The practice is delivered both face-to-face and online and has been\ncarefully designed to be as accessible as possible to all levels. It has\nspecific exercises, skills, theory papers, presentations and other\ndocumentation tailored to various levels of comprehension. Progress of each\nparticipant is evaluated individually, through group discussions and a\nquestionnaire.<\/p>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED\n<\/strong><\/p>\n\n\n\n<p>IT\nskills, coping skills.<\/p>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>Zero-Coercion is adaptable and can be\nadministered face-to-face as well as online. The practice has a strong digital\naspect allowing for remote learning. Having been developed with pedagogical\nworkers, it results to be more accessible and valuable as a teaching tool. Moreover,\nit was conceived jointly by seven countries, making it widely applicable.<\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp; SUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>Zero-Coercion teaches coping skills\nand IT skills, thus enhancing the personal health of the target groups. It is a\nlong-term program, designed to be immediately usable without adaptation.<\/p>\n\n\n\n<p>The sustainability of the practice is\nguaranteed through cultivating peer groups that use the practice as a model,\nthus perpetuating the skill set without the need for further funding.<\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><\/tr><tr><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<p><strong>&nbsp;<\/strong><br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a>7. UTILDECO<\/a><a href=\"#_msocom_1\">[BF1]<\/a>&nbsp;<\/h3>\n\n\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Uricani village, Iasi county, Miroslava commune<a href=\"#_ftn1\">[1]<\/a>, Romania<\/p>\n\n\n\n<p><strong>Start date<\/strong>: 2008<\/p>\n\n\n\n<p><strong>Status:<\/strong> active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: 1. Persons with disabilities <\/p>\n\n\n\n<p>2. companies with\nmore than 50 employees that, according to ongoing legislation, have to employ\npeople with disabilities in a percentage of at least 4% of the total number of\nemployees<\/p>\n\n\n\n<p><strong>Funded by<\/strong>: agreements signed with companies from all over\nRomania<\/p>\n\n\n\n<p><em>Contacts<\/em>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<a href=\"mailto:comenzi@utildeco.ro\">comenzi@utildeco.ro<\/a><\/p>\n\n\n\n<p><a href=\"http:\/\/www.utildeco.ro\">www.utildeco.ro<\/a><\/p>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>UTILDECO is an authorized shelter unit and work\nintegration social enterprise founded by the Alaturi de Voi (ADV) Romania\nFoundation in 2002. The practice was developed as a way to create and maintain workplaces\nfor people with disabilities and from other groups at risk, especially young people who had left the system of\nchild protection.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>UTILDECO has been recognized\nby the European Commission as a best practice and has also won the award EY\nSocial Entrepreneur of the Year in 2016. <\/p>\n\n\n\n<p>So far, more than 1,000\npersons from groups at risk, including people with disabilities, benefitted from\nprofessional orientation and capacity building. <\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL\nAPPROACH<\/strong><\/p>\n\n\n\n<p>UTILDECO offers different types of services depending\non the target group that benefits from the practice.&nbsp; <\/p>\n\n\n\n<p><strong>1. Services addressing people with disabilities&nbsp;&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p>UTILDECO supports persons with\ndisabilities from Iasi county through a free integrated package of social and\nemployment services, all in one place, according to the principle of \u201cone\u2013stop\u2013shop\u201d.\nThe package includes:<\/p>\n\n\n\n<p>\u2022 Internship within the UTILDECO\nWork Integration Social Enterprise, owned by ADV Romania, during which people\ncan acquire basic skills in fields such as: manual book-binding, archiving,\ntailoring, printing;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u2022 Professional capacity\nbuilding acknowledged on the labour market in the field of manual book-binding\nand archiving.<\/p>\n\n\n\n<p>The offer is personalized in\naccordance to the needs and profile of the customers, which are evaluated\nthrough: a system of professional counselling and orientation; a job coaching\nservice; the use of the CASPER testing battery&nbsp;(a complex instrument for the\nassessment of people with disabilities allowing the creation of an\n\u201coccupational profile\u201d and identifying the best suitable job); and the testing\nwith the CAS++ battery (a software for psychological testing). <\/p>\n\n\n\n<p>Progress of participants is\nassessed by looking at: the satisfaction degree of the client with respect to\nthe products\/services they procured;&nbsp;the adaptability to the needs of the\nfinal beneficiary;&nbsp;the number of workplaces available for the employment\nof persons with disabilities; and the period for maintaining the employers\nwithin the company, mainly of persons with disabilities.&nbsp;<\/p>\n\n\n\n<p><strong>2. Services for companies&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p>UTILDECO offers companies from\nIasi county a specialized package of services and the possibility to procure\ngoods and services based on Law 193\/2020, which modifies and completes Law 448\/2006\non the protection and promotion of the rights of people with disabilities. Some\nof the services offered are: <\/p>\n\n\n\n<p>\u2022 Work protection equipment;&nbsp;<\/p>\n\n\n\n<p>\u2022 Document archiving and\nstorage;&nbsp;<\/p>\n\n\n\n<p>\u2022 Bio-degradable\npacking;&nbsp;<\/p>\n\n\n\n<p>\u2022 Digital printing\nservices;&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u2022 Interior\/exterior\npolystyrene decorations;&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u2022 Event\norganizing;&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u2022 Recruitment of persons with\ndisabilities;&nbsp;<\/p>\n\n\n\n<p>\u2022 Health and safety\nmatters.&nbsp;<\/p>\n\n\n\n<p>The managers of UTILDECO\nmaintain permanent contact with the clients in order to make sure the final\nbeneficiary is satisfied with the goods\/services received.&nbsp;<\/p>\n\n\n\n<p><strong>3. Online services accessible at national\nlevel&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p>Through the www.utildeco.ro\nsite, UTILDECO offers at national level the possibility to order and procure\ndifferent products\/services from the available list of goods.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED\n<\/strong><\/p>\n\n\n\n<p>Participants who benefit from the practice are able to\ndiscover and develop their native as well as professional skills that can\nsupport them in finding a job in the labour market. In particular, people\nreceive training and develop skills in the field of archiving (including\ndigitization of archived documents) or manual binder, tailoring and digital\nprinting.<\/p>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>UTILDECO\nis the only service\nof this type in Romania offering an integrated package of services adapted to\nthe needs of people with disabilities. <\/p>\n\n\n\n<p>The intervention package uses two innovative tools: <\/p>\n\n\n\n<p>a) a job matching service;<\/p>\n\n\n\n<p>b) a job coaching service \u2013 helping people to maintain\nthe job and avoid the failure in employment. <\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp; SUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>Thanks to the job matching and job coaching services, UTILDECO has been\nsupporting people &#8211; especially people who have not completed their studies,\nhave no qualifications and have never worked &#8211; in developing valuable skills\nand finding and maintaining employment in social enterprises or the open labour market.<\/p>\n\n\n\n<p>The\nsustainability of UTILDECO is guaranteed by its\ncapacity to reinvent, adapt and adjust the practice itself to\ncustomers\u2019 demands.&nbsp;<\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><\/tr><tr><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<h3 class=\"wp-block-heading\">8. The Kennisalliantie\ninclusie en Technologie (Knowledge Alliance Inclusion and Technology: KIT)<\/h3>\n\n\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Amsterdam, The Netherlands<\/p>\n\n\n\n<p><strong>Start date<\/strong>: 2017<\/p>\n\n\n\n<p><strong>Status: <\/strong>active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: People with mental, physical or psychological\ndisabilities<\/p>\n\n\n\n<p><strong>Funded by<\/strong>: pilots are funded by different stakeholders\ndepending on where the pilots take place <\/p>\n\n\n\n<p><em>Contact<\/em><\/p>\n\n\n\n<figure class=\"wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-kit\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"92OHeosqB1\"><a href=\"https:\/\/inclusievetechnologie.nl\/\">Homepage<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" src=\"https:\/\/inclusievetechnologie.nl\/embed\/#?secret=92OHeosqB1\" data-secret=\"92OHeosqB1\" width=\"600\" height=\"338\" title=\"&#8220;Homepage&#8221; &#8212; KIT\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>The KIT is a platform in the\nfield of inclusive technology that was founded in 2017. It is a partnership\nbetween TNO (The Dutch organization for applied scientific Research), Cedris\n(the national association for an inclusive labour market and sheltered workshops)\nand SBCM (the center of knowledge and funds for social employment). The\nobjective of KIT is to help as many people with mental, physical or\npsychological disabilities as possible to find and keep suitable and\nsustainable job by using technology in the broadest sense of the word.<\/p>\n\n\n\n<p>To test inclusive technology\nin the workplace, multiple pilots have been developed so far with approximately\n20 participants in each of them. However, the\ngroup of people potentially benefitting from the innovation tested in the pilot\ncan be bigger.<\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL\nAPPROACH<\/strong><\/p>\n\n\n\n<p>The KIT connects stakeholders\nand serves as a catalyst to initiate, supervise and evaluate research and\nexperiments and share this knowledge with other sectors. The following ones are\nexamples of some of the pilots that have been carried out so far:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Cobots at UW Utrecht: In this pilot, the KIT investigated whether the\nproduction of solar panels at the sheltered workshop UW Utrecht could be made\nless labour intensive with the use of technology. In this case, it was examined\nwhether a collaborative robot (cobot) could take over repetitive tasks since\nthis often places a great deal of physical strain on workers. <\/li><li>Smart beamer at Amfors: In the pilot at Amfors, the Operator Support System\n(OSS) was tested to assist step by step through the assembly system employees with cognitive disabilities. The system projects\nthe work instructions onto the workplace via a smart beamer. As a result,\nworkers know exactly what to do and in which order.&nbsp; <\/li><li>Operator Support System at Senzer: workers with support needs In the pilot\nthe OSS, a technology supporting employees in performing assembly tasks was\ntested. Work instructions were projected onto the workplace in the right order\nand time. Tailored to the work and the needs of the worker, the OSS can provide\nfeedback in case of incorrect actions and is equipped with a pick-to-light\nmodule (a system assisting working to pick items accurately).&nbsp; <\/li><li>Smart beamer at Inclusief Groep: In this pilot, a Smart beamer is tested.\nEmployees are actively supported by a smart projection system through all\nproduction steps. The beamer indicates with arrows and\/or images which action\nthe workers has to take and which tools or material are needed. With the use of\nthe beamer one worker can successively carry out multiple steps at once. The beamer\nis also programmed to check the quality and quantity of the products. <\/li><\/ul>\n\n\n\n<p>In the individual pilots, the needs of each worker are evaluated so that\nthe technology can be tailored on the basis of this assessment. <\/p>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED\n<\/strong><\/p>\n\n\n\n<p>Workers benefitting from this practice are able to\ndevelop skills in the technological field which help them to find more and more\nsuitable job opportunities.<\/p>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>The\npilots from KIT can be considered particularly innovative because they support\nthe development of skills by means of digitalization and technology. <\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp; SUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>The practice has a direct impact on\nthe employability of workers with support needs, who increase their confidence\nand independence at work. The different pilots presented different results\nregarding the development of the skills. For instance, the Amfors pilot showed\nthat employees using OSS can handle more and more complex tasks with less\npersonal guidance than employees not using OSS.&nbsp;\nAt UW Utrecht, the pilot revealed that the participants became more\ninvolved at the workplace and started to think about how their workplace could\nbe improved. <\/p>\n\n\n\n\n\n<p>To guarantee the sustainability of\nthe practice, the current government and the UWV are conducting a trail in\nwhich companies can apply for subsidies for innovative improvements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Digital Workplace <\/h3>\n\n\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Spain<\/p>\n\n\n\n<p><strong>Start date<\/strong>: November 2019<\/p>\n\n\n\n<p><strong>Status:<\/strong> active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: &nbsp;ILUNION Social Business Group and Fundaci\u00f3n ONCE\u2019s\nemployees<\/p>\n\n\n\n<p><strong>Funded by<\/strong>: ILUNION Social Business Group\u2019s own funds<\/p>\n\n\n\n<p><em>Contacts<\/em><\/p>\n\n\n\n<p>Oscar\nda Pena<\/p>\n\n\n\n<p><a href=\"mailto:odapena@ilunion.com\">odapena@ilunion.com<\/a><\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.ilunion.com\/en\n<\/div><\/figure>\n\n\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>Digital WorkPlace is a digital\nand cultural transformation project stemming from the organization\u2019s commitment\nto technological evolution, digitalization and transformation with a\nperson-centred approach. The initiative is based on three main pillars &#8211;\nindividual and collective productivity and agile methodology \u2013 and has four main\nobjectives: increasing personal efficiency and productivity; promoting teamwork\nthrough collaborative platforms; flexibilizing the access to information;\ndigitalizing and automatizing data, while ensuring accessibility. <\/p>\n\n\n\n<p>Employees are provided with an\nintuitive web portal that offers all the reference audio-visual materials, as\nwell as the recordings of online training sessions. In order to foster the implementation\nof the initiative, Digital WorkPlace has introduced the figure of the\n\u201cChampions\u201d, digital ambassadors with the mission to guide workers in the\ndigital transformation process. The project has also fostered the development\nof digital skills with Microsoft 365 tools through online training. <\/p>\n\n\n\n<p>So far, over 15 webinars have\nbeen delivered, with 10.000 participants\/views.&nbsp;<\/p>\n\n\n\n\n\n<p><strong>THE METHODOLOGICAL\nAPPROACH<\/strong><\/p>\n\n\n\n<p>The practice takes the form of events, webinars and\nworkshops delivered to workers through Microsoft Teams, a web portal on SharePoint&nbsp;and\na user Community on Yammer.&nbsp;<\/p>\n\n\n\n<p>Contents are shaped taking\ninto account the needs of all the participants, as well as the information\ngathered through the Champions, surveys and forms. Accessibility and usability\nof contents and tools are key aspects that are taken into account in the design\nof the trainings.<\/p>\n\n\n\n<p>Progress of participants are\nevaluated through a follow-up on the evolution of the project implementation\nthrough monthly analysis of KPIs and comparison with the initial\nassessment.&nbsp;<\/p>\n\n\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED<\/strong><\/p>\n\n\n\n<p>Participants acquire digital skills and knowledge on\nnew digitalisation processes that can help improving workers\u2019 productivity.<\/p>\n\n\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>Digital Workplace is an innovative\npractice as it is based on an online training model, complemented\nby a web portal, which encourages and allows all workers to participate in a\nflexible way (synchronous or asynchronous learning). A collaborative space was\ncreated on YAMMER for participants to share results and news, as well as asking\nquestions, etc. The project has allowed the full implementation of Microsoft\ntechnology and,\nconsequently,\nthe digitalization of many processes.<\/p>\n\n\n\n\n\n<p><strong>IMPACT &amp; SUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>Although the project was launched in\nNovember 2019, the initial assessment and gathering of requirements was being\ncarried out\nwhen the Covid-19 pandemic broke out. The\nlockdown boosted digitalization and made this project even more relevant and\nnecessary, especially\nfor all those workers in non-essential activities who were working from home.\nTraining sessions started in April 2020 and since then indicators have been improving:\nall the webinars got over 10,000 participants\/views on\nthe web portal; over 12 million documents were\ntransferred\nto OneDrive from network drives; nearly 6,000 sites were\ncreated\non SharePoint; the use\nof Microsoft Teams as a collaboration and communication tool\nwas consolidated.<\/p>\n\n\n\n<p>The sustainability of the practice is\nguaranteed by the figure of the Champions.\nAs members of the staff, they are a closer reference for\nworkers. They are also in charge of the promotion and follow-up of the project\nand its results in their companies, as well as for\nthe identification of needs, issues and concerns.&nbsp;<\/p>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><\/tr><tr><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<p><strong>&nbsp;<\/strong><br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. ENTELIS+ Digital Accessibility<\/h3>\n\n\n\n<p><em>About the practice<\/em><\/p>\n\n\n\n<p><strong>Where<\/strong>: Greece<\/p>\n\n\n\n<p><strong>Start date<\/strong>: July 2021<\/p>\n\n\n\n<p><strong>Status: <\/strong>active<\/p>\n\n\n\n<p><strong>Beneficiaries<\/strong>: Persons with intellectual disabilities, people of\nthird age as well as professionals and service providers <\/p>\n\n\n\n<p><strong>Funded by<\/strong>: ERASMUS + <\/p>\n\n\n\n<p><em>Contacts<\/em><\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;research.development@eeamargarita.gr\n<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/entelisplus.entelis.net\/\n<\/div><\/figure>\n\n\n\n<p><strong>OVERVIEW OF THE PRACTICE<\/strong><\/p>\n\n\n\n<p>ENTELIS+ is a project co-founded by the European\nCommission under the Erasmus+ Key Action 3 \u201cSupport for policy development and\ncooperation\u201d and its consortium is made up of 10 experienced European partners\nwith complementary skills and knowledge. Thanks to this project, people with\nintellectual disability are trained in accessibility and digital accessibility\nthrough an easy-to-read adaptation of a training manual developed by ENTELIS+ partners.\nThe participants learn about accessibility and why it is useful for all people\n&#8211; regardless of age, disability, gender or other reasons &#8211; to receive\naccessible services. Additionally, the beneficiaries are trained into altering\nexisting resources into an accessible form. This practice enhances their\ndigital skills and trains them into being more inclusive, in order to promote\naccessibility and assist more people. Lastly, the beneficiaries are trained\ninto using a roadmap that will help them reach the ultimate goal, meaning\nhaving access to information and places and thus, participating equally in the\nsociety. <\/p>\n\n\n\n<p><strong>THE METHODOLOGICAL\nAPPROACH<\/strong><\/p>\n\n\n\n<p>Prior to the training, a focus\ngroup about accessibility is organized in order to evaluate the needs of the\nparticipants and adapt the training accordingly (e.g., easy-to-read version of\nPowerPoint presentations, voice over in Greek, alt-texts in images, digital\ngames, simulation games). After the training, a questionnaire and an interview\nare organised with the participants and the lead trainer in order to evaluate\ntheir knowledge and skills relevant to digital accessibility. <\/p>\n\n\n\n<p>This plan is based on <a href=\"https:\/\/entelisplus.entelis.net\/wp-content\/uploads\/2021\/12\/1.-ENTELIS-Manual-for-trainers_Final.pdf\">ENTELIS+ manual<\/a>, which provides the necessary theoretical knowledge and tips for its\npractical implementation. In collaboration with the learners, the trainer\nco-produces the training tools that will make the information accessible to\nthem. <\/p>\n\n\n\n<p>The evaluation of beneficiaries\u2019 progress is carried\nout through practice, exercises and the creation of accessible resources. The\ntrainers also fill a trainer\u2019s logbook in order to track the progress,\ndifficulties and strong points of the learners they support and, consequently, improve\nthe accessibility of the resources and focus on the educational goals that need\nmore practice.<\/p>\n\n\n\n<p><strong>TYPE OF SKILLS DEVELOPED\n<\/strong><\/p>\n\n\n\n<p>ENTELIS+\ntraining activities focused on the development of the digital skills of persons\nwith disabilities and older people in order to make them able to participate in\nthe digital society. At the same time, ENTELIS+ trained important key actors\nthat are in charge of designing and implementing facilitating frameworks\n(public authorities and service providers).&nbsp;\n<\/p>\n\n\n\n<p><strong>THE INNOVATIVE ASPECT <\/strong><\/p>\n\n\n\n<p>Partners\nin this ENTELIS+ consortium have rich experience in digital accessibility and\ndigital skills and have been innovating in the sector of disability and\ntechnology for many years. This expertise is materialized in the innovative\nmethods and practices that promote inclusive education as well as in the\ncapacity to foster digital skills and competences of digitally excluded groups.\n<\/p>\n\n\n\n<p>In\nparticular, ENTELIS+ was able to:&nbsp; <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Raise awareness about the importance of\naccessibility as an enabler for inclusive learning and teaching through\nmultiple training and events in Austria, Belgium, Cyprus, Greece, Ireland,\nItaly and Sweden.&nbsp; <\/li><li>Develop the digital skills of persons with disabilities\nand older people to participate in the digital society in the above mentioned\ncountries. More than 90 total people participated in ENTELIS+ training\nevents.&nbsp; <\/li><li>Build the capacity of key actors in charge of\ndesigning and implementing facilitating frameworks (public authorities and\nservice providers).&nbsp; <\/li><\/ul>\n\n\n\n<p><strong>IMPACT &amp; SUSTAINABILITY <\/strong><\/p>\n\n\n\n<p>ENTELIS+ generated impact by raising\nawareness about the importance of accessibility as an enabler for inclusive\nlearning and teaching through multiple training and events in 7 countries\n(Greece, Austria, Ireland, Italy, Cyprus, Sweden and Belgium). During the\ntrainings offered by the project, participants strengthened their skills\nregarding accessibility, learned more about their rights &#8211; specifically about\ntheir right on accessibility and how this is protected by EU policies and\nnational laws &#8211; and discovered existing resources in order to make different\ndigital services and environments more accessible.&nbsp; <\/p>\n\n\n\n<p>The sustainability of the project is\nensured through the links and cooperations established with other organizations\nand professionals that support the idea of empowering people with disabilities\nand older adults through accessibility digital skills as a way to overcome the\ndigital divide and open a wide range of social, career development and job\nmarket opportunities for these user groups at risk of exclusion. ENTELIS+\nmaterials will be also made available to those interested in order to guarantee\ncontinuous training of service users and their families on digital\naccessibility. <br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p><a href=\"#_ftnref1\">[1]<\/a>\nA commune (comun\u0103 in Romanian) is the lowest level of administrative\nsubdivision in Romania. The country does have 2,686 communes. The commune is\nthe rural subdivision of a county, while urban areas, such as towns and cities\nwithin a county, are given the status of city or municipality.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>&nbsp;<a href=\"#_msoanchor_1\">[BF1]<\/a>I\nhave an observation that I would submit to Pauline\u2019s attention: I have noticed\nthat the description of this good practice is almost 3-pages long, while most\nof the good practices in this document have a length comprised between 1.5 and\n2 pages). In your opinion this is not relevant or do you think that the good\npractices should have more or less the same length? If the latter, this\ndescription should be shortened.&nbsp; <\/p>\n\n\n\n<p>Bunele practici sunt disponibile acum! Click aici pentru a descoperi exemple de intreprinderi sociale de insertie WISE din intreaga Europa care contribuie la dezvoltarea abilitatilor digitale <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The good practices are available. Discover examples of WISEs working for the development of digital skills from all over Europe! 1. Smart assistive Augmented Reality work and training stations About the practice Where: Belgium Start date: 2017 Status: active Beneficiaries: 1. vulnerable groups (i.e., people with a (work) disability, people with a temporary or structural<\/p>\n","protected":false},"author":1,"featured_media":7600,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73,226],"tags":[199],"class_list":["post-7599","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-social-economy","tag-b-wise"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work integration social enterprises: 10 case studies from EU - Close to You Foundation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alaturidevoi.ro\/en\/work-integration-social-enterprises-10-case-studies-from-eu\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Work integration social enterprises: 10 case studies from EU\" \/>\n<meta property=\"og:description\" content=\"The good practices are available. 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